Privacy Policy

Quanstruct Group is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or engage with our content.

We operate in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), and aim to apply these principles to all users globally.

By using this website, you agree to the collection and use of information in line with this policy.

Information We Collect

We may collect and process the following types of personal data:

  • Personal information you provide, such as your name, email address, phone number, and any details submitted through forms, registrations, purchases, or enquiries
  • Account and membership information where you register for access or services
  • Transaction data relating to purchases, donations, or subscriptions
  • Technical data such as IP address, browser type, device information, and usage data
  • Marketing and communication preferences

We only collect data that is necessary for the purposes outlined in this policy.

How We Use Your Information (Lawful Basis)

We process your personal data under the following lawful bases:

  • Consent – where you have given clear permission (e.g. subscribing to updates or marketing)
  • Contract – where processing is necessary to fulfil a service, membership, or transaction
  • Legal obligation – where we are required to comply with the law
  • Legitimate interests – where processing is necessary to operate and improve our services, provided your rights are not overridden

We use your data to:

  • Provide and manage our website, services, and community
  • Respond to enquiries and communications
  • Process payments, memberships, or donations
  • Improve website performance and user experience
  • Share relevant updates or content where appropriate

Cookies

We use cookies and similar technologies to improve functionality, analyse usage, and enhance your experience.

Where required, we will request your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings at any time.

For more detailed information, a separate Cookie Policy may be provided.

Data Sharing and International Transfers

We do not sell your personal data.

We may share your data with trusted third-party providers who support the operation of our website and services, such as hosting platforms, payment processors, and communication tools. These providers are required to process data securely and in line with data protection laws.

As a global platform, your data may be transferred and processed outside the UK. Where this occurs, we take appropriate safeguards to ensure your data remains protected, such as using providers with adequate data protection standards or approved contractual clauses.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

When data is no longer required, it will be securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

While no system can guarantee complete security, we are committed to maintaining a high standard of data protection.

Your Rights

Under UK GDPR and similar laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to certain types of processing
  • Withdraw consent at any time where processing is based on consent
  • Request transfer of your data to another service (data portability)

To exercise your rights, please contact us using the details below.

You also have the right to lodge a complaint with a supervisory authority, such as the UK Information Commissioner’s Office (ICO).

Contact Information

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

enquiries@quanstructgroup.com